Business Planning Co-ordinator

Written By Tom Grice

Business Planning Co-ordinator

Department: Head Office
Reporting to: Managing Director
Location: Manchester
Salary & Benefits: Up to £32,000 per annum (dependent on experience), plus an excellent benefits package.

Summary:

This hybrid role offers a blend of office and home-based working, with an expectation of approximately 30% travel each week.

As a key member of the Head Office team, you will work closely with the Managing Director and a range of internal and external stakeholders to maintain a strong presence in the marketplace. You’ll be actively involved in all aspects of operational delivery, with regular interaction across our client base and field teams.

This position offers excellent opportunities for professional growth, including the development of skills and qualifications aligned with your career aspirations.

As a vital part of the team, you will play a key role in supporting the Managing Director in executing the business strategy, while helping to nurture and strengthen long-term client relationships.

Whats on offer:

• A relaxed culture where you are expected to plan your own day, take breaks when you need them and enjoy your work.

• A flexible working environment where you can plan your own week.

The day to day:

This role plays a critical part in supporting all operational activities and underpins the successful delivery of work at client sites. Primarily office-based, the role offers flexibility for travel as needed. Responsibilities span the full operational spectrum, from managing the CRM system and ensuring compliance and health & safety, to estimating, sourcing, and costing materials, overseeing assets, and coordinating with subcontractors to deliver exceptional service to our clients.

The ideal candidate will possess strong attention to detail and the ability to build effective relationships quickly, working collaboratively with internal teams, customers, and suppliers to ensure smooth and efficient operations.

Key Responsibilities:

  • Tender & Opportunity Management: Lead the acceptance and preparation of new opportunities and tenders, ensuring cost-effective estimating. This includes pricing materials, conducting cost analysis, working within budgets, and maintaining a strong focus on margin and return on investment (ROI).

  • Procurement & Asset Coordination: Manage the ordering of materials, track consumables, and liaise with suppliers to ensure efficient asset management.

  • Compliance & Health & Safety: Collaborate with key stakeholders and clients to ensure all projects meet compliance standards and health & safety requirements, securing necessary approvals within designated timeframes.

  • Programme & Project Support: Assist the Managing Director in developing Programmes of Work, overseeing material logistics, and managing assets as needed.

  • Client Retention & Value Add: Work closely with internal teams to identify opportunities that add value and support long-term client retention.

  • CRM & Client Engagement: Manage the in-house CRM system to track all client interactions, ensuring accurate records and identifying opportunities to increase engagement and visibility within the network.

  • Business Development: Support business networking efforts to generate new leads and identify potential industry opportunities.

  • Stakeholder Engagement: Build and maintain strong relationships with stakeholders across the business and external network to drive collaboration and growth.

  • Project Documentation: Produce comprehensive Operating Manuals upon project completion, detailing materials used and health & safety requirements.

  • Post-Project Review: Compile detailed post-project reports to monitor performance, track costs, and extract learnings to inform future planning and cost control measures.

  • Team & People Management: Support the Managing Director with team management, including recruitment, subcontractor coordination, employee wellbeing, and handling any employee relations matters that may arise.

Skills & Education

Essential:

  • Degree-level education (preferably in Business or a related field)

  • Strong written and verbal communication skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

  • Full, clean UK driving licence – flexibility for regular travel is essential

  • Excellent interpersonal skills with the ability to communicate clearly and effectively across all levels

Desirable:

• Health and Safety qualification such as IOSH/NEBOSH

Tom Grice
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